# 2 Major Issues with Smart Notifications

**URL:** https://community.ultraloq.com/t/2-major-issues-with-smart-notifications/6889
**Category:** ULTRALOQ Smart Lock
**Created:** [June 29, 2023, 10:10pm UTC](https://community.ultraloq.com/t/2-major-issues-with-smart-notifications/6889 "2023-06-29T22:10:51Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Clayton1](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@Clayton1](https://community.ultraloq.com/u/Clayton1)
#### Post date: [June 29, 2023, 10:10pm UTC](https://community.ultraloq.com/t/2-major-issues-with-smart-notifications/6889/1 "2023-06-29T22:10:52Z")

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Hi, all I want to do is set the smart notifications to notify me when the door is locked/unlocked between the hours of 10pm and 6am.

**Problem 1:** You can’t choose the **begin** time to be later than the **end** time. It will not accept 10pm and begin and 6am as the end, even if I select all the days.

My workaround was just going to make one smart notification from 10pm until midnight, and the other from 12:01am until 6am.

**Problem 2:** You can’t create multiple smart notifications. This is extremely bizarre. When I try to create a new smart notification setting, it just overrides the previous one.

This is a very straightforward use case, to be notified overnight. Why is this not possible?

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### Author: ![Eli](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/eli/32/1915_2.png) [@Eli](https://community.ultraloq.com/u/Eli)
#### Post date: [June 30, 2023, 6:22am UTC](https://community.ultraloq.com/t/2-major-issues-with-smart-notifications/6889/2 "2023-06-30T06:22:28Z")

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Hi Clayton,

We are so sorry for this inconvenience caused for you.

A ticket has been created for this issue. Please check your e-mail for our detailed reply.

Thanks for your understanding.

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### Author: ![Clayton1](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@Clayton1](https://community.ultraloq.com/u/Clayton1)
#### Post date: [June 30, 2023, 4:11pm UTC](https://community.ultraloq.com/t/2-major-issues-with-smart-notifications/6889/3 "2023-06-30T16:11:52Z")

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Hi, thank you for the reply. For everyone else, this was the reply:

We are so sorry for the inconvenience caused for you.  
"

> For Problem 1: we are so sorry that **the begin time and end time can only be set within one day** and **repeated for several days** , so the begin time cannot be later than the end time.
> 
> For Problem 2: Yes, **one type of smart notification can only be set once.**  
> "

Thank you for confirming that this was not user error nor was it a bug. However, this is a pretty big oversight in terms of feature design. I hope a future update allows me to set notifications for triggering over night. Thanks.

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### Author: ![Lutrick](https://avatars.discourse-cdn.com/v4/letter/l/8baadc/32.png) [@Lutrick](https://community.ultraloq.com/u/Lutrick)
#### Post date: [October 27, 2023, 2:42am UTC](https://community.ultraloq.com/t/2-major-issues-with-smart-notifications/6889/4 "2023-10-27T02:42:44Z")

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No notifications on iOS 17 when I upgraded to Iphone 15 Pro
