# APK installation

**URL:** <https://community.ultraloq.com/t/apk-installation/4731>\
**Category:** Xthings Home App\
**Created:** [October 26, 2022, 3:06pm UTC](https://community.ultraloq.com/t/apk-installation/4731 "2022-10-26T15:06:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Miller7](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/miller7/32/882_2.png) [@Miller7](https://community.ultraloq.com/u/Miller7)\
**Post date:** [October 26, 2022, 3:06pm UTC](https://community.ultraloq.com/t/apk-installation/4731/1 "2022-10-26T15:06:28Z")

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After clicking on the downloaded APK file it’s asking what I want to open it with. It doesn’t go to install.

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**Author:** ![Miller7](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/miller7/32/882_2.png) [@Miller7](https://community.ultraloq.com/u/Miller7)\
**Post date:** [October 26, 2022, 3:59pm UTC](https://community.ultraloq.com/t/apk-installation/4731/2 "2022-10-26T15:59:30Z")

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After installation of the new 2.0 app, I am still unable to pair the bridge. It just spins and says connecting. Is there something I need to do to pair the bridge. It says an app is needed. I got the same error in the old app.

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**Author:** ![Frank](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/frank/32/100_2.png) [@Frank](https://community.ultraloq.com/u/Frank)\
**Post date:** [October 28, 2022, 1:42am UTC](https://community.ultraloq.com/t/apk-installation/4731/4 "2022-10-28T01:42:26Z")

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Please contact: [frank@u-tec.com](mailto:frank@u-tec.com). We haven’t got other similar reports yet.

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**Author:** ![Janzer](https://avatars.discourse-cdn.com/v4/letter/j/91b2a8/32.png) [@Janzer](https://community.ultraloq.com/u/Janzer)\
**Post date:** [October 28, 2022, 7:47pm UTC](https://community.ultraloq.com/t/apk-installation/4731/5 "2022-10-28T19:47:10Z")

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Once in a while, I need to reboot my bridge. Just unplug it for a couple of minutes and then plug it back in. It should start working again

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**Author:** ![Miller7](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/miller7/32/882_2.png) [@Miller7](https://community.ultraloq.com/u/Miller7)\
**Post date:** [October 28, 2022, 8:26pm UTC](https://community.ultraloq.com/t/apk-installation/4731/6 "2022-10-28T20:26:42Z")

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That’s good to know Tim. I’ve had mine unplugged several times, I even replaced once under warranty. I think I finally got things working now like it should. We’ll see how the auto unlock works.