# App is not allowing me to disable the AutoLock function

**URL:** <https://community.ultraloq.com/t/app-is-not-allowing-me-to-disable-the-autolock-function/9009>\
**Category:** Xthings Home App\
**Tags:** app\
**Created:** [April 4, 2024, 1:06am UTC](https://community.ultraloq.com/t/app-is-not-allowing-me-to-disable-the-autolock-function/9009 "2024-04-04T01:06:22Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Mark22](https://avatars.discourse-cdn.com/v4/letter/m/a3d4f5/32.png) [@Mark22](https://community.ultraloq.com/u/Mark22)\
**Post date:** [April 4, 2024, 1:06am UTC](https://community.ultraloq.com/t/app-is-not-allowing-me-to-disable-the-autolock-function/9009/1 "2024-04-04T01:06:22Z")

</div>

Can’t change the Autolock setting to off. Every time I try the app just shows a loading wheel and does nothing. I left it “loading” the update for 15 minutes with no avail.