# Apple Watch App Doesn’t Work

**URL:** <https://community.ultraloq.com/t/apple-watch-app-doesn-t-work/6911>\
**Category:** ULTRALOQ Smart Lock\
**Created:** [July 1, 2023, 6:55pm UTC](https://community.ultraloq.com/t/apple-watch-app-doesn-t-work/6911 "2023-07-01T18:55:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Gregory3](https://avatars.discourse-cdn.com/v4/letter/g/c4cdca/32.png) [@Gregory3](https://community.ultraloq.com/u/Gregory3)\
**Post date:** [July 1, 2023, 6:55pm UTC](https://community.ultraloq.com/t/apple-watch-app-doesn-t-work/6911/1 "2023-07-01T18:55:40Z")

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There were regular connectivity issues and having used August locks for years (as well as running a dev team) there is no excuse. Now despite reinstalling 5 times, the locks don’t even show on the watch. If you need beta testers, let’s do it as that’s better than the poor experience

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**Author:** ![Eli](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/eli/32/1915_2.png) [@Eli](https://community.ultraloq.com/u/Eli)\
**Post date:** [July 3, 2023, 6:10am UTC](https://community.ultraloq.com/t/apple-watch-app-doesn-t-work/6911/2 "2023-07-03T06:10:58Z")

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Hi Gregory,

We are so sorry for this inconvenience caused for you.

A ticket has been created for this issue. Please check your e-mail for our detailed reply.

Thanks for your understanding.