# Batteries only lasting 4 days

**URL:** <https://community.ultraloq.com/t/batteries-only-lasting-4-days/6188>\
**Category:** ULTRALOQ Smart Lock\
**Created:** [March 15, 2023, 5:24pm UTC](https://community.ultraloq.com/t/batteries-only-lasting-4-days/6188 "2023-03-15T17:24:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![John10](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@John10](https://community.ultraloq.com/u/John10)\
**Post date:** [March 15, 2023, 5:24pm UTC](https://community.ultraloq.com/t/batteries-only-lasting-4-days/6188/1 "2023-03-15T17:24:40Z")

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It is a place to share your experience using Ultraloq Smart Lock products.  
If you need more helps from us, it would be more efficient to submit a ticket([https://support.u-tec.com/hc/en-us/requests/new](https://support.u-tec.com/hc/en-us/requests/new)) directly.

Smart-lock wifi.  
Batteries last only 4 days. Fingerprints not working. No return phone calls.  
One of the worst experience I had with a new products. Will make sure I post a review on Amazon.

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**Author:** ![Eli](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/eli/32/1915_2.png) [@Eli](https://community.ultraloq.com/u/Eli)\
**Post date:** [March 16, 2023, 3:11am UTC](https://community.ultraloq.com/t/batteries-only-lasting-4-days/6188/2 "2023-03-16T03:11:58Z")

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Hi John,

We are so sorry for the inconvenience caused for you. This is not what we want our customers to experience.

A ticket: #131707 has been created for this issue. Please check your e-mail for detailed reply.

Thank you!