# Beta test: Keypad code not registering regularly?
**URL:** https://community.ultraloq.com/t/beta-test-keypad-code-not-registering-regularly/3812
**Category:** Beta Program
**Created:** [July 4, 2022, 5:51pm UTC](https://community.ultraloq.com/t/beta-test-keypad-code-not-registering-regularly/3812 "2022-07-04T17:51:27Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Scoop](https://community.ultraloq.com/u/Scoop)
#### Post date: [July 4, 2022, 5:51pm UTC](https://community.ultraloq.com/t/beta-test-keypad-code-not-registering-regularly/3812/1 "2022-07-04T17:51:27Z")
Has anyone else experienced any unreliability with the keypad lock unlocking for this test?
Auto-lock works without an issue, but unlocking seems to be hit or miss. I would imagine that has nothing to do with WiFi or Bluetooth after the initial set-up, so unsure what’s wrong. Certainly possible it’s “user error,” but both my girlfriend and I are experiencing issues there versus our other main lock in the home.
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### Author:  [@Frank](https://community.ultraloq.com/u/Frank)
#### Post date: [July 5, 2022, 10:26am UTC](https://community.ultraloq.com/t/beta-test-keypad-code-not-registering-regularly/3812/2 "2022-07-05T10:26:21Z")
Hi,
was the unreliability meaning that, you put in the code , and the lock did not unlock?
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### Author:  [@Scoop](https://community.ultraloq.com/u/Scoop)
#### Post date: [July 5, 2022, 4:32pm UTC](https://community.ultraloq.com/t/beta-test-keypad-code-not-registering-regularly/3812/3 "2022-07-05T16:32:30Z")
Hi Frank,
Correct, we’re experiencing a few issues:
- If we only use the code to unlock, it works 80% of the time.
- If we use the code embedded within a longer string (for example, the code is 1234 and we put 54123456), it works much less than half of the time I’d say.
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### Author:  [@Rodriguez1](https://community.ultraloq.com/u/Rodriguez1)
#### Post date: [July 5, 2022, 5:31pm UTC](https://community.ultraloq.com/t/beta-test-keypad-code-not-registering-regularly/3812/4 "2022-07-05T17:31:43Z")
I haven’t had any issues using my code to unlock, but I’ll test the extra string code and see what happens.