# Cannot set up 2nd Apple Watch

**URL:** <https://community.ultraloq.com/t/cannot-set-up-2nd-apple-watch/11328>\
**Category:** ULTRALOQ Smart Lock\
**Tags:** integrations\
**Created:** [August 30, 2025, 7:12pm UTC](https://community.ultraloq.com/t/cannot-set-up-2nd-apple-watch/11328 "2025-08-30T19:12:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Berson](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/berson/32/1270_2.png) [@Berson](https://community.ultraloq.com/u/Berson)\
**Post date:** [August 30, 2025, 7:12pm UTC](https://community.ultraloq.com/t/cannot-set-up-2nd-apple-watch/11328/1 "2025-08-30T19:12:03Z")

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Just installed the new Bolt NFC for the Apple Watch. Set up was a breeze, and as was activating the lock in the Apple Home app. It’s sweet to be able to walk up to the lock and unlock it with my watch.

Trouble started when I went to set up my wife’s watch. On her phone, when I scanned the set up QR code, Home came back and said it was already set up in on another phone, and I would have to remove it from that phone in order to set it up on _this_ phone. My whole reason for upgrading to this lock was that we could both use our watches to gain entry. Is this lock really that unable to handle multiple phone/watch combinations? Help me out here before I go find another solution.

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**Author:** ![Savy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/savy/32/1914_2.png) [@Savy](https://community.ultraloq.com/u/Savy)\
**Post date:** [September 5, 2025, 8:45am UTC](https://community.ultraloq.com/t/cannot-set-up-2nd-apple-watch/11328/2 "2025-09-05T08:45:06Z")

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@Berson Hi there, we have contacted you in [ticket #513158](https://xthingsservice.zendesk.com/agent/tickets/513158), please kindly check your email. Thanks!

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**Author:** ![Visser1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/visser1/32/1892_2.png) [@Visser1](https://community.ultraloq.com/u/Visser1)\
**Post date:** [June 11, 2026, 5:01pm UTC](https://community.ultraloq.com/t/cannot-set-up-2nd-apple-watch/11328/3 "2026-06-11T17:01:13Z")

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Any updates on this?

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**Author:** ![Eli](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/eli/32/1915_2.png) [@Eli](https://community.ultraloq.com/u/Eli)\
**Post date:** [June 12, 2026, 7:02am UTC](https://community.ultraloq.com/t/cannot-set-up-2nd-apple-watch/11328/4 "2026-06-12T07:02:22Z")

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@Visser1 Dear customer, if you want a second user to use the Apple HomeKey to unlock the door, please share the lock with them in the Apple Home App(an Apple Home Hub is required). I hope this will be helpful. Thank you!