# Cloud time log 32 hours ahead of my time

**URL:** <https://community.ultraloq.com/t/cloud-time-log-32-hours-ahead-of-my-time/10486>\
**Category:** ULTRALOQ Smart Lock\
**Tags:** smart-lock, app\
**Created:** [February 3, 2025, 7:44am UTC](https://community.ultraloq.com/t/cloud-time-log-32-hours-ahead-of-my-time/10486 "2025-02-03T07:44:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jon](https://avatars.discourse-cdn.com/v4/letter/j/3bc359/32.png) [@Jon](https://community.ultraloq.com/u/Jon)\
**Post date:** [February 3, 2025, 7:44am UTC](https://community.ultraloq.com/t/cloud-time-log-32-hours-ahead-of-my-time/10486/1 "2025-02-03T07:44:23Z")

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Is there a way to set up my own time and date for the log? My notifications are saying the events are happening 32 hours in the future.  
For example I unlock the lock at 11pm on Feb 1st, when I check the log it say the lock was unlocked at 7 am on February 3rd.  
Model Bolt F-W  
FW 1.43.0029

Other issues I’m having is that the lock keeps saying WIFI UNKNOWN and no matter how many times I turn the lock sounds off, it keeps turning them back on automatically.

Is this lock really that buggy? I just installed it today but if that’s the case than I will return it and get a different one. Especially since I paid $200 for it.

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**Author:** ![Savy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/savy/32/1914_2.png) [@Savy](https://community.ultraloq.com/u/Savy)\
**Post date:** [February 7, 2025, 8:06am UTC](https://community.ultraloq.com/t/cloud-time-log-32-hours-ahead-of-my-time/10486/2 "2025-02-07T08:06:47Z")

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@Jon Hi Jon, we have contacted you in [ticket #461844](https://xthingsservice.zendesk.com/agent/tickets/461844), please kindly check your e-mail. Thanks!