# Connection Problems

**URL:** <https://community.ultraloq.com/t/connection-problems/7163>\
**Category:** ULTRALOQ Smart Lock\
**Tags:** smart-lock, wifi, app\
**Created:** [August 2, 2023, 2:05am UTC](https://community.ultraloq.com/t/connection-problems/7163 "2023-08-02T02:05:01Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jordan3](https://avatars.discourse-cdn.com/v4/letter/j/67e7ee/32.png) [@Jordan3](https://community.ultraloq.com/u/Jordan3)\
**Post date:** [August 2, 2023, 2:05am UTC](https://community.ultraloq.com/t/connection-problems/7163/1 "2023-08-02T02:05:01Z")

</div>

It is a place to share your experience using Ultraloq Smart Lock products.  
If you need more helps from us, it would be more efficient to submit a ticket([https://support.u-tec.com/hc/en-us/requests/new](https://support.u-tec.com/hc/en-us/requests/new)) directly. I need HELP