Need to fix an issue with battery coming loose and causing keypad to stop working. The fingerprint and app feature works but keypad stops working no one can use code… You open battery cover and push batteries and it comes back to life. But a few more open and close door, and it comes loose again.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Latch 5 fingerprint suddenly died | 2 | 547 | March 2, 2024 | |
| Latch 5 NFC Android/iOS household | 0 | 156 | November 23, 2023 | |
| Update firmware | 0 | 54 | August 22, 2025 | |
| Latch 5, cannot connect app, cannot open battery cover after installation | 1 | 305 | March 17, 2023 | |
| Latch 5 Fingerprint | 0 | 139 | March 10, 2024 |