I am currently in a similar issue, can’t contact previous owner. The device has been factory reset but now i’m not secured as i cannot connect it to my app. I have been calling customer support for days and i keep being met with there’s no agent available, please help
I am currently in a similar issue, can’t contact previous owner. The device has been factory reset but now i’m not secured as i cannot connect it to my app. I have been calling customer support for days and i keep being met with there’s no agent available, please help
@Mjay Dear customer, we apologize for the inconvenience caused. According to our records, our agent talked with you today and helped you contact the previous owner. Once we get the permission from the previous owner to release the lock, we will let you know. Thank you!