# Nothing works since app updated please help ASAP we use this bridge system for our business also!

**URL:** <https://community.ultraloq.com/t/nothing-works-since-app-updated-please-help-asap-we-use-this-bridge-system-for-our-business-also/5401>\
**Category:** Xthings Home App\
**Tags:** bridge, smart-lock, wifi, app\
**Created:** [December 28, 2022, 12:11pm UTC](https://community.ultraloq.com/t/nothing-works-since-app-updated-please-help-asap-we-use-this-bridge-system-for-our-business-also/5401 "2022-12-28T12:11:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Macko](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@Macko](https://community.ultraloq.com/u/Macko)\
**Post date:** [December 28, 2022, 12:11pm UTC](https://community.ultraloq.com/t/nothing-works-since-app-updated-please-help-asap-we-use-this-bridge-system-for-our-business-also/5401/1 "2022-12-28T12:11:25Z")

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Since the app update we are no longer able to use the bridge and the lock doesn’t work properly. Please help this is the device we use for our business.

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**Author:** ![Frank](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/frank/32/100_2.png) [@Frank](https://community.ultraloq.com/u/Frank)\
**Post date:** [December 29, 2022, 4:07am UTC](https://community.ultraloq.com/t/nothing-works-since-app-updated-please-help-asap-we-use-this-bridge-system-for-our-business-also/5401/2 "2022-12-29T04:07:07Z")

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can you access your lock remotely now. There is past a server issue that maybe related.