# Notifications Not Working Consistently

**URL:** https://community.ultraloq.com/t/notifications-not-working-consistently/3447
**Category:** ULTRALOQ Smart Lock
**Created:** [June 25, 2022, 2:33pm UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447 "2022-06-25T14:33:17Z")
**Posts on this page:** 11
**Page:** 1

<div class="post-metadata">

### Author: ![Manna](https://avatars.discourse-cdn.com/v4/letter/m/b9e5f3/32.png) [@Manna](https://community.ultraloq.com/u/Manna)
#### Post date: [June 25, 2022, 2:33pm UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/1 "2022-06-25T14:33:18Z")

</div>

I have set up notifications on my app, but they do not work consistently. Notifications often do not work for days at a time or will work inconsistently within minutes or seconds of lock uses. Has anyone else experienced this issue? Does anyone have any potential solutions?

---

<div class="post-metadata">

### Author: ![lmhensley13](https://avatars.discourse-cdn.com/v4/letter/l/e68b1a/32.png) [@lmhensley13](https://community.ultraloq.com/u/lmhensley13)
#### Post date: [June 29, 2022, 2:27am UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/2 "2022-06-29T02:27:17Z")

</div>

I’ve noticed it but I honestly think it’s more of a Wi-Fi issue. The reason why I think that is because if I know someone opened the door but don’t get the notification, when I open the app and connect to the lock, I’ll then get the notification. I don’t know if it’s my Wi-Fi or the lock itself not keeping connection with my Wi-Fi, and am not sure how to test for that. I also noticed I was behind on the firmware update, so maybe check that your on the most current version.

---

<div class="post-metadata">

### Author: ![Will](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/will/32/133_2.png) [@Will](https://community.ultraloq.com/u/Will)
#### Post date: [June 29, 2022, 4:27am UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/3 "2022-06-29T04:27:27Z")

</div>

@Manna @lmhensley13 Problem should be fixed, please try it again.

---

<div class="post-metadata">

### Author: ![Rock](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@Rock](https://community.ultraloq.com/u/Rock)
#### Post date: [July 10, 2022, 4:22pm UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/4 "2022-07-10T16:22:17Z")

</div>

My notifications stopped working and when I go to check notifications settings in the app it always crashes

---

<div class="post-metadata">

### Author: ![Will](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/will/32/133_2.png) [@Will](https://community.ultraloq.com/u/Will)
#### Post date: [July 11, 2022, 8:17am UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/5 "2022-07-11T08:17:58Z")

</div>

@Rock fixed, please try it again.

---

<div class="post-metadata">

### Author: ![Sfakiyanudis](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@Sfakiyanudis](https://community.ultraloq.com/u/Sfakiyanudis)
#### Post date: [July 11, 2022, 4:09pm UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/6 "2022-07-11T16:09:30Z")

</div>

My notifications are not working either, but I notice that you are mentioning that they should be fixed. Should I recreate them again to have them start working again? Is it an Apple Iphone issue?

---

<div class="post-metadata">

### Author: ![Will](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/will/32/133_2.png) [@Will](https://community.ultraloq.com/u/Will)
#### Post date: [July 11, 2022, 8:24pm UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/7 "2022-07-11T20:24:26Z")

</div>

@Sfakiyanudis yes, you can create a new one 😃

---

<div class="post-metadata">

### Author: ![Sfakiyanudis](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@Sfakiyanudis](https://community.ultraloq.com/u/Sfakiyanudis)
#### Post date: [July 12, 2022, 1:44am UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/8 "2022-07-12T01:44:13Z")

</div>

I deleted and then created new notifications, but my notifications are still not working. Any other ideas?

---

<div class="post-metadata">

### Author: ![Will](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/will/32/133_2.png) [@Will](https://community.ultraloq.com/u/Will)
#### Post date: [July 14, 2022, 11:07am UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/9 "2022-07-14T11:07:57Z")

</div>

@Sfakiyanudis Please click here [https://support.u-tec.com/hc/en-us/requests/new](https://support.u-tec.com/hc/en-us/requests/new) to submit a ticket directly, thank you.

---

<div class="post-metadata">

### Author: ![Kramer](https://avatars.discourse-cdn.com/v4/letter/k/97f17d/32.png) [@Kramer](https://community.ultraloq.com/u/Kramer)
#### Post date: [December 6, 2022, 4:55pm UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/10 "2022-12-06T16:55:55Z")

</div>

**Same thing here!** I have set up a smart notification on my lock to notify me every time it is manually unlocked (I also tried doing a time interval instead of anytime).

_While I can see that the log history updates remotely, I don’t actually get any notifications._

(I have a Ubolt Pro, with internet bridge. I’m checking on it now, miles away, so. the internet is working.)

---

<div class="post-metadata">

### Author: ![Karp1](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@Karp1](https://community.ultraloq.com/u/Karp1)
#### Post date: [October 3, 2023, 4:13am UTC](https://community.ultraloq.com/t/notifications-not-working-consistently/3447/11 "2023-10-03T04:13:59Z")

</div>

I have the same issue! The notifications used to work but for a while it stopped working, and I can see the activity in the log but no notifications. Please fix.
