# Rapid battery drain/Wi-Fi drops endlessly
**URL:** https://community.ultraloq.com/t/rapid-battery-drain-wi-fi-drops-endlessly/5670
**Category:** ULTRALOQ Smart Lock
**Tags:** wifi, smart-lock
**Created:** [January 13, 2023, 3:42am UTC](https://community.ultraloq.com/t/rapid-battery-drain-wi-fi-drops-endlessly/5670 "2023-01-13T03:42:22Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@Carroll2](https://community.ultraloq.com/u/Carroll2)
#### Post date: [January 13, 2023, 3:42am UTC](https://community.ultraloq.com/t/rapid-battery-drain-wi-fi-drops-endlessly/5670/1 "2023-01-13T03:42:22Z")
Ultraloq Pro Wifi smart lock rapidly drains battery within 72hrs. Changed batteries and reset the lock at least a dozen times. Wi-Fi signal drops just as quickly. New firmware did not resolve either issue. Every reset requires
setting up codes/fingerprints. Ultraloq is sending a new interior part, however after reading dozens and dozens of comments mentioning the same issues, I highly doubt this is a firmware issue. I’m beginning to believe is a hardware issue. Instead of continuing to sell this faulty product, stop and correct the problems. I don’t have any other Wi-Fi device that can drain a battery this quickly. Bluetooth won’t even connect.
---
### Author:  [@Logan](https://community.ultraloq.com/u/Logan)
#### Post date: [January 13, 2023, 7:41am UTC](https://community.ultraloq.com/t/rapid-battery-drain-wi-fi-drops-endlessly/5670/2 "2023-01-13T07:41:55Z")
@Carroll2 Your ticket 123360 has been updated. Please check it out when you have a chance.
---
### Author:  [@Carroll2](https://community.ultraloq.com/u/Carroll2)
#### Post date: [January 21, 2023, 4:03pm UTC](https://community.ultraloq.com/t/rapid-battery-drain-wi-fi-drops-endlessly/5670/3 "2023-01-21T16:03:57Z")
Ultraloq sent out a new part. After install the batteries died and the wifi dropped off after approximately 48 hours. I’ve now spent $250+ on each lock and $40 on batteries. This product is clearly unreliable and executed poorly. I responded to the customer service email requesting an update three days ago, no response.
---
### Author:  [@Carroll2](https://community.ultraloq.com/u/Carroll2)
#### Post date: [February 4, 2023, 4:08am UTC](https://community.ultraloq.com/t/rapid-battery-drain-wi-fi-drops-endlessly/5670/4 "2023-02-04T04:08:11Z")
Receive my THIRD replacement. Batteries are dead within 36 hours. Customer is substandard, never answering my question regarding a refund for poor product. Disputing purchase with credit card is my next move.
---
### Author:  [@Daniel22](https://community.ultraloq.com/u/Daniel22)
#### Post date: [November 25, 2025, 3:48am UTC](https://community.ultraloq.com/t/rapid-battery-drain-wi-fi-drops-endlessly/5670/5 "2025-11-25T03:48:52Z")
got 7 locks, all have the same issues, battery’s draining… worst customer service…