# Selecting Bridge crashes iPhone App

**URL:** <https://community.ultraloq.com/t/selecting-bridge-crashes-iphone-app/2376>\
**Category:** ULTRALOQ Smart Lock\
**Created:** [June 19, 2022, 3:08pm UTC](https://community.ultraloq.com/t/selecting-bridge-crashes-iphone-app/2376 "2022-06-19T15:08:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![M\_Scott](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@M\_Scott](https://community.ultraloq.com/u/M_Scott)\
**Post date:** [June 19, 2022, 3:08pm UTC](https://community.ultraloq.com/t/selecting-bridge-crashes-iphone-app/2376/1 "2022-06-19T15:08:14Z")

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I just installed an Ultraloq UBolt Pro. I paired it fine with with Bluetooth, and I can use the app in proximity to the lock. I then attempted to pair it to the Bridge. It scans for the bridge, but then when I select the Bridge, the iPhone App crashes and closes.

I have tried this multiple times.  
I can pair and select the Bridge using my wife’s phone, but as I’m the administrator, I need to pair it with my phone.

iPhone 7plus iOs 15.5  
U-tec V1.10.8  
Both Bridge and Phone on the same 2.4ghz wifi network

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**Author:** ![Meyer2](https://avatars.discourse-cdn.com/v4/letter/m/a8b319/32.png) [@Meyer2](https://community.ultraloq.com/u/Meyer2)\
**Post date:** [June 28, 2022, 12:07am UTC](https://community.ultraloq.com/t/selecting-bridge-crashes-iphone-app/2376/2 "2022-06-28T00:07:57Z")

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I just installed today and have exactly this issue as well. As soon as I try to select the bridge in the app, the app crashes.

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**Author:** ![Braunstein](https://avatars.discourse-cdn.com/v4/letter/b/b4bc9f/32.png) [@Braunstein](https://community.ultraloq.com/u/Braunstein)\
**Post date:** [June 28, 2022, 1:25pm UTC](https://community.ultraloq.com/t/selecting-bridge-crashes-iphone-app/2376/3 "2022-06-28T13:25:54Z")

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I have also had trouble connecting the bridge. I am using Iphone 12 pro max.

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**Author:** ![M\_Scott](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@M\_Scott](https://community.ultraloq.com/u/M_Scott)\
**Post date:** [June 28, 2022, 2:34pm UTC](https://community.ultraloq.com/t/selecting-bridge-crashes-iphone-app/2376/4 "2022-06-28T14:34:37Z")

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I did solve the issue, but by using my wife’s iPhone… She has an SE. I don’t know what iOS she’s using. But once I paired the lock and the bridge, I was able to access the bridge/lock combo with my own phone.