# Still … not able to connect remotely to my lock

**URL:** <https://community.ultraloq.com/t/still-not-able-to-connect-remotely-to-my-lock/5593>\
**Category:** Xthings Home App\
**Created:** [January 7, 2023, 8:14am UTC](https://community.ultraloq.com/t/still-not-able-to-connect-remotely-to-my-lock/5593 "2023-01-07T08:14:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Minato](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/minato/32/588_2.png) [@Minato](https://community.ultraloq.com/u/Minato)\
**Post date:** [January 7, 2023, 8:14am UTC](https://community.ultraloq.com/t/still-not-able-to-connect-remotely-to-my-lock/5593/1 "2023-01-07T08:14:18Z")

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Still … not able to connect remotely to my lock … it used to connect occasionally now not ever with new version. From the comments in the Community I’m not the only one, Is anything being done to address this and an ETA for a fix?

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**Author:** ![Carrie](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/carrie/32/1470_2.png) [@Carrie](https://community.ultraloq.com/u/Carrie)\
**Post date:** [January 12, 2023, 8:08am UTC](https://community.ultraloq.com/t/still-not-able-to-connect-remotely-to-my-lock/5593/2 "2023-01-12T08:08:44Z")

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Hi, i have updated your bridge version to the newest, you could check if it works now.

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**Author:** ![Jacobson1](https://avatars.discourse-cdn.com/v4/letter/j/e79b87/32.png) [@Jacobson1](https://community.ultraloq.com/u/Jacobson1)\
**Post date:** [February 17, 2023, 10:43pm UTC](https://community.ultraloq.com/t/still-not-able-to-connect-remotely-to-my-lock/5593/3 "2023-02-17T22:43:58Z")

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Hello Carrie. I have the same issue. I travel alot and was originally able to connect to my lock remotely and change the settings while I was away. I am unable to do that now. I have two locks and bridges for both. Do they need an upgrade? Can I do that myself?