# Transferring info

**URL:** <https://community.ultraloq.com/t/transferring-info/5518>\
**Category:** Xthings Home App\
**Tags:** app\
**Created:** [January 3, 2023, 12:10pm UTC](https://community.ultraloq.com/t/transferring-info/5518 "2023-01-03T12:10:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Trumble](https://avatars.discourse-cdn.com/v4/letter/t/e480ec/32.png) [@Trumble](https://community.ultraloq.com/u/Trumble)\
**Post date:** [January 3, 2023, 12:10pm UTC](https://community.ultraloq.com/t/transferring-info/5518/1 "2023-01-03T12:10:37Z")

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How can I transfer user info from old lock to new lock?

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**Author:** ![Toth](https://avatars.discourse-cdn.com/v4/letter/t/a88e4f/32.png) [@Toth](https://community.ultraloq.com/u/Toth)\
**Post date:** [January 5, 2023, 6:36pm UTC](https://community.ultraloq.com/t/transferring-info/5518/2 "2023-01-05T18:36:21Z")

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I have 2 Locks Currently…Once a user is added to one lock…that profile is only for that door. I haven’t found a way to just add the profile to the other lock. I have to add them Separately…and grant the same email address access to the new lock. Then both locks show up in the App once the user logs in to the app. (if you give them App Access)

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**Author:** ![Lutrick](https://avatars.discourse-cdn.com/v4/letter/l/8baadc/32.png) [@Lutrick](https://community.ultraloq.com/u/Lutrick)\
**Post date:** [June 11, 2023, 3:57am UTC](https://community.ultraloq.com/t/transferring-info/5518/3 "2023-06-11T03:57:07Z")

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I’d like to see this feature as well. Helps when locks get upgraded, broken/replaced, temporary for our building