# Ultraloq Combo Fingerprint Bluetooth Smart Door Lock- Stopped working. Not happy at all **URL:** \ **Category:** ULTRALOQ Smart Lock\ **Tags:** smart-lock\ **Created:** [September 15, 2023, 3:38pm UTC](https://community.ultraloq.com/t/ultraloq-combo-fingerprint-bluetooth-smart-door-lock-stopped-working-not-happy-at-all/7540 "2023-09-15T15:38:46Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sims](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@Sims](https://community.ultraloq.com/u/Sims)\ **Post date:** [September 15, 2023, 3:38pm UTC](https://community.ultraloq.com/t/ultraloq-combo-fingerprint-bluetooth-smart-door-lock-stopped-working-not-happy-at-all/7540/1 "2023-09-15T15:38:46Z")
I purchased this combo lock because it was definitely what I had been looking for. Now after less than 6 months it no longer locks as its supposed to. The handle turns but the deadbolt does nothing. I changed batteries, I’ve done reset and was able to except register my key fobs now. I paid entirely too much money for this lock for it to not even last a year. ---
**Author:** ![Logan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/logan/32/1911_2.png) [@Logan](https://community.ultraloq.com/u/Logan)\ **Post date:** [September 15, 2023, 3:52pm UTC](https://community.ultraloq.com/t/ultraloq-combo-fingerprint-bluetooth-smart-door-lock-stopped-working-not-happy-at-all/7540/2 "2023-09-15T15:52:02Z")
@Sims No worries, I am here to help. Please check your updated ticket #[163142](https://u-tec.zendesk.com/agent/tickets/163142) ---
**Author:** ![Sims](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@Sims](https://community.ultraloq.com/u/Sims)\ **Post date:** [September 15, 2023, 4:27pm UTC](https://community.ultraloq.com/t/ultraloq-combo-fingerprint-bluetooth-smart-door-lock-stopped-working-not-happy-at-all/7540/3 "2023-09-15T16:27:32Z")
Oh thank u. I got it. I will fill it out and submit it once I make it home. Hope A Melton - Sims