# With the new beta app

**URL:** <https://community.ultraloq.com/t/with-the-new-beta-app/4893>\
**Category:** Beta Program\
**Created:** [November 16, 2022, 2:19pm UTC](https://community.ultraloq.com/t/with-the-new-beta-app/4893 "2022-11-16T14:19:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Soho](https://avatars.discourse-cdn.com/v4/letter/s/cab0a1/32.png) [@Soho](https://community.ultraloq.com/u/Soho)\
**Post date:** [November 16, 2022, 2:19pm UTC](https://community.ultraloq.com/t/with-the-new-beta-app/4893/1 "2022-11-16T14:19:33Z")

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The app unlocks my lever on my room door but doesn’t unlock the front door U bolt lock I tried through google home and still nothing please fix!

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**Author:** ![Carrie](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/carrie/32/1470_2.png) [@Carrie](https://community.ultraloq.com/u/Carrie)\
**Post date:** [November 17, 2022, 2:46am UTC](https://community.ultraloq.com/t/with-the-new-beta-app/4893/2 "2022-11-17T02:46:17Z")

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Please try again, the problem should be solved

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**Author:** ![Soho](https://avatars.discourse-cdn.com/v4/letter/s/cab0a1/32.png) [@Soho](https://community.ultraloq.com/u/Soho)\
**Post date:** [November 17, 2022, 1:23pm UTC](https://community.ultraloq.com/t/with-the-new-beta-app/4893/3 "2022-11-17T13:23:15Z")

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It’s now just making the lock beep it wasn’t doing that at first but still not unlocking it still in the app

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**Author:** ![Carrie](https://sea2.discourse-cdn.com/flex020/user_avatar/community.ultraloq.com/carrie/32/1470_2.png) [@Carrie](https://community.ultraloq.com/u/Carrie)\
**Post date:** [November 18, 2022, 6:09am UTC](https://community.ultraloq.com/t/with-the-new-beta-app/4893/6 "2022-11-18T06:09:31Z")

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That’s weird. Your password may be the same as an unauthorized user. Please try this: reset your password and try again, if it still doesn’t work, delete the device and reset, then re-add the device

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**Author:** ![Clement](https://avatars.discourse-cdn.com/v4/letter/c/7ba0ec/32.png) [@Clement](https://community.ultraloq.com/u/Clement)\
**Post date:** [November 22, 2022, 8:00pm UTC](https://community.ultraloq.com/t/with-the-new-beta-app/4893/7 "2022-11-22T20:00:25Z")

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When I try to edit my address in the new beta, it allows me to delete characters in the location detected, but not enter new characters.