# \#beta **URL:** https://community.ultraloq.com/tag/beta/38.md [Latest](https://community.ultraloq.com/latest.md) · [Categories](https://community.ultraloq.com/categories.md) · [Tags](https://community.ultraloq.com/tags.md) --- ## [Join the Ulticam IQ Field Test (Beta) – We’re Looking for Testers!](https://community.ultraloq.com/t/join-the-ulticam-iq-field-test-beta-we-re-looking-for-testers/11317)
**Author:** [@Christal](https://community.ultraloq.com/u/Christal)\ **Replies:** 0\ **Last updated:** [August 22, 2025, 7:14pm UTC](https://community.ultraloq.com/t/join-the-ulticam-iq-field-test-beta-we-re-looking-for-testers/11317 "2025-08-22T19:14:07Z")
Hi everyone, We’re recruiting a small group of real-world testers for Ulticam IQ—our next-gen, AI-powered security camera. Help us refine usability, AI detection, and the app experience before our next update. Who we’r… --- ## [Ulticam Beta Test Now Start!](https://community.ultraloq.com/t/ulticam-beta-test-now-start/10162)
**Author:** [@Gilbert](https://community.ultraloq.com/u/Gilbert)\ **Replies:** 1\ **Last updated:** [February 26, 2025, 5:54am UTC](https://community.ultraloq.com/t/ulticam-beta-test-now-start/10162 "2025-02-26T05:54:58Z")
Dear Users, We are thrilled to invite you to participate in the beta testing of our new smart cameras–Ulticam! As a valued member of our community, your feedback is crucial to us, and we would love for you to be among t… --- ## [Uticam dot camera](https://community.ultraloq.com/t/uticam-dot-camera/10295)
**Author:** [@katare](https://community.ultraloq.com/u/katare)\ **Replies:** 2\ **Last updated:** [February 26, 2025, 5:53am UTC](https://community.ultraloq.com/t/uticam-dot-camera/10295 "2025-02-26T05:53:07Z")
The Uticam camera’s sleek design and straightforward installation are commendable; however, the absence of a rechargeable battery and SD card support hinders its potential. While acknowledging its beta status, occasiona… --- ## [Can't update U-Bolt Pro firmware to 2.26.0020 with beta iPhone app](https://community.ultraloq.com/t/cant-update-u-bolt-pro-firmware-to-2-26-0020-with-beta-iphone-app/4904)
**Author:** [@codegust](https://community.ultraloq.com/u/codegust)\ **Replies:** 3\ **Last updated:** [August 20, 2024, 11:29pm UTC](https://community.ultraloq.com/t/cant-update-u-bolt-pro-firmware-to-2-26-0020-with-beta-iphone-app/4904 "2024-08-20T23:29:58Z")
I’ve been trying to update this lock for a couple of months and it won’t do the update. It starts the process from the phone, but the % complete in the new beta app never goes above 0% and then it fails. I’ve tried remo… --- ## [Logs are not Populating on iOS App](https://community.ultraloq.com/t/logs-are-not-populating-on-ios-app/3716)
**Author:** [@Negron](https://community.ultraloq.com/u/Negron)\ **Replies:** 9\ **Last updated:** [August 20, 2024, 12:39am UTC](https://community.ultraloq.com/t/logs-are-not-populating-on-ios-app/3716 "2024-08-20T00:39:34Z")
Logs are not populating for me at all. I have several users set up and have unlocked using various codes, using the app and manually but nothing is logged. --- ## [Firmware update failure for 01.38.0023](https://community.ultraloq.com/t/firmware-update-failure-for-01-38-0023/8386)
**Author:** [@Todd4](https://community.ultraloq.com/u/Todd4)\ **Replies:** 3\ **Last updated:** [February 6, 2024, 10:27pm UTC](https://community.ultraloq.com/t/firmware-update-failure-for-01-38-0023/8386 "2024-02-06T22:27:53Z")
Firmware update is not loading. I just signed up for the beta and have a firmware update pending but am receiving the screenshot attached. Any ideas? --- ## [Lock install thoughts](https://community.ultraloq.com/t/lock-install-thoughts/4415)
**Author:** [@Max99](https://community.ultraloq.com/u/Max99)\ **Replies:** 7\ **Last updated:** [October 10, 2023, 11:28pm UTC](https://community.ultraloq.com/t/lock-install-thoughts/4415 "2023-10-10T23:28:05Z")
I am curious about a few install items. How many people install the the metal pocket insert behind the strike plate in the door frame? I would think this pocket piece is to make the bolt stronger, but i live in an ar… --- ## [About the Beta Program category](https://community.ultraloq.com/t/about-the-beta-program-category/2199)
**Author:** [@Will](https://community.ultraloq.com/u/Will)\ **Replies:** 1\ **Last updated:** [July 15, 2022, 4:08am UTC](https://community.ultraloq.com/t/about-the-beta-program-category/2199 "2022-07-15T04:08:33Z")
In this category, you can find and apply to new beta testing projects. Official announcement will be published here, and selected testers can report and discuss with each other in this category. --- ## [Fingerprint unlock](https://community.ultraloq.com/t/fingerprint-unlock/3665)
**Author:** [@Short\_Round](https://community.ultraloq.com/u/Short_Round)\ **Replies:** 7\ **Last updated:** [September 4, 2023, 2:27am UTC](https://community.ultraloq.com/t/fingerprint-unlock/3665 "2023-09-04T02:27:17Z")
Set up the lock, pin, fingerprint last Friday. Yesterday when I tried to unlock it, the fingerprints failed \[two of them\]. I went to the app to check the settings and I received these errors. it timed out with 'Fingerp… --- ## [New U-Bolt WiFi Smart Lock Beta Testers Selected](https://community.ultraloq.com/t/new-u-bolt-wifi-smart-lock-beta-testers-selected/2201)
**Author:** [@Will](https://community.ultraloq.com/u/Will)\ **Replies:** 48\ **Last updated:** [September 2, 2023, 2:49am UTC](https://community.ultraloq.com/t/new-u-bolt-wifi-smart-lock-beta-testers-selected/2201 "2023-09-02T02:49:53Z")
Congratulations, Here is the selected community members for the upcoming New U-Bolt WiFi Smart Lock Beta Test. The shipment will start within the next week also, there will be further notifications through emails and c… --- ## [Multiple Issues with integrations and user scheduling since moving to Air](https://community.ultraloq.com/t/multiple-issues-with-integrations-and-user-scheduling-since-moving-to-air/7243)
**Author:** [@Gordon](https://community.ultraloq.com/u/Gordon)\ **Replies:** 1\ **Last updated:** [August 11, 2023, 8:43am UTC](https://community.ultraloq.com/t/multiple-issues-with-integrations-and-user-scheduling-since-moving-to-air/7243 "2023-08-11T08:43:53Z")
I recently moved my locks from the App to Air. I like the platform but have a few issues. Since I moved the locks I cannot unlock them from Alexa, the smartphone app, or the air website. Additionally, when setting users… --- ## [App V2.0 - WiFi Bridge Status](https://community.ultraloq.com/t/app-v2-0-wifi-bridge-status/4985)
**Author:** [@nyjKlein](https://community.ultraloq.com/u/nyjKlein)\ **Replies:** 12\ **Last updated:** [August 8, 2023, 8:32pm UTC](https://community.ultraloq.com/t/app-v2-0-wifi-bridge-status/4985 "2023-08-08T20:32:44Z")
u\_Bolt Pro with WiFi Bridge. Testing the new beta app (V2.0.3). I’m confused about what’s happening with the bridge and the app connection status. The bridge status show “Connected” and WiFi Signal good. But BLE status … --- ## [NFC Deadbolt lock](https://community.ultraloq.com/t/nfc-deadbolt-lock/6779)
**Author:** [@McDowall](https://community.ultraloq.com/u/McDowall)\ **Replies:** 0\ **Last updated:** [June 13, 2023, 8:26pm UTC](https://community.ultraloq.com/t/nfc-deadbolt-lock/6779 "2023-06-13T20:26:12Z")
Request new products. would love to see a NFC Dead bolt for my external door since all my interior entry doors have nfc latch 5 --- ## [App V2.0 - Auto Unlock](https://community.ultraloq.com/t/app-v2-0-auto-unlock/4984)
**Author:** [@nyjKlein](https://community.ultraloq.com/u/nyjKlein)\ **Replies:** 4\ **Last updated:** [March 17, 2023, 2:05am UTC](https://community.ultraloq.com/t/app-v2-0-auto-unlock/4984 "2023-03-17T02:05:02Z")
u\_Bolt Pro with WiFi Bridge. Testing the new beta app (V2.0.3). I haven’t been able to get auto unlock to work. In the production app it worked “fairly” reliably, i.e. Home/Away detection always worked, the actual Auto … --- ## [U-tec App V2.0 User Guide](https://community.ultraloq.com/t/u-tec-app-v2-0-user-guide/4726)
**Author:** [@Carrie](https://community.ultraloq.com/u/Carrie)\ **Replies:** 46\ **Last updated:** [March 14, 2023, 2:37am UTC](https://community.ultraloq.com/t/u-tec-app-v2-0-user-guide/4726 "2023-03-14T02:37:52Z")
1. When you have downloaded the latest U-tec, first check your App version, the updated version is V2.0.x.x. 2. Check that your own locks are correctly displayed in the “Default Room” list. Shared locks will be shown… --- ## [How to download U-tec App V2.0 (trial version Ⅱ)](https://community.ultraloq.com/t/how-to-download-u-tec-app-v2-0-trial-version/4725)
**Author:** [@Carrie](https://community.ultraloq.com/u/Carrie)\ **Replies:** 33\ **Last updated:** [December 21, 2022, 10:14am UTC](https://community.ultraloq.com/t/how-to-download-u-tec-app-v2-0-trial-version/4725 "2022-12-21T10:14:06Z")
Here are the instructions on how to download the beta version App: For Android : Open the link below, then click the download button on the page, after downloading, click the apk file to install it. For IOS: Step 1: … --- ## [Installing the Ultraloq Latch 5 Fingerprint Smart Lock](https://community.ultraloq.com/t/installing-the-ultraloq-latch-5-fingerprint-smart-lock/5034)
**Author:** [@Negron](https://community.ultraloq.com/u/Negron)\ **Replies:** 1\ **Last updated:** [November 30, 2022, 12:31am UTC](https://community.ultraloq.com/t/installing-the-ultraloq-latch-5-fingerprint-smart-lock/5034 "2022-11-30T00:31:05Z")
--- ## [Unboxing the Ultraloq Latch 5 Fingerprint Smart Lock](https://community.ultraloq.com/t/unboxing-the-ultraloq-latch-5-fingerprint-smart-lock/5003)
**Author:** [@Negron](https://community.ultraloq.com/u/Negron)\ **Replies:** 1\ **Last updated:** [November 26, 2022, 11:27am UTC](https://community.ultraloq.com/t/unboxing-the-ultraloq-latch-5-fingerprint-smart-lock/5003 "2022-11-26T11:27:22Z")
Install video coming soon! --- ## [U-tec APP has a new version, waiting for you to experience it! (V2.0 will be launched soon)](https://community.ultraloq.com/t/u-tec-app-has-a-new-version-waiting-for-you-to-experience-it-v2-0-will-be-launched-soon/4727)
**Author:** [@Carrie](https://community.ultraloq.com/u/Carrie)\ **Replies:** 37\ **Last updated:** [November 23, 2022, 5:38am UTC](https://community.ultraloq.com/t/u-tec-app-has-a-new-version-waiting-for-you-to-experience-it-v2-0-will-be-launched-soon/4727 "2022-11-23T05:38:34Z")
Contents 1. Introduction of U-tec APP V2.0 2. How to download U-tec APP V2.0 (trial version) 3. U-tec APP V2.0 User Guide 4. Feedback method of U-tec APP V2.0 5.FAQ 1. Introduction of U-tec APP V2.0 After a long pr… --- ## [Cannot enter an address that isn’t recognized](https://community.ultraloq.com/t/cannot-enter-an-address-that-isn-t-recognized/4867)
**Author:** [@Zimmermann](https://community.ultraloq.com/u/Zimmermann)\ **Replies:** 3\ **Last updated:** [November 18, 2022, 3:51am UTC](https://community.ultraloq.com/t/cannot-enter-an-address-that-isn-t-recognized/4867 "2022-11-18T03:51:19Z")
Found a bug: Try adding the following address in the app: 51-618 A Kamehameha Hwy, Kaaawa, HI 96730 Other usually acceptable format:s: 51-618 Kamehameha Hwy #A, Kaaawa… 51-618 Kamehameha Hwy Unit A, Kaaawa… I’ve tr… --- ## [Log geo fencing auto lock / unlock events](https://community.ultraloq.com/t/log-geo-fencing-auto-lock-unlock-events/4862)
**Author:** [@mccoy](https://community.ultraloq.com/u/mccoy)\ **Replies:** 0\ **Last updated:** [November 11, 2022, 2:49pm UTC](https://community.ultraloq.com/t/log-geo-fencing-auto-lock-unlock-events/4862 "2022-11-11T14:49:58Z")
Request new features and products. Any time the smart lock locks / unlocks the event should allways be recorded in the log and lock stays, which it does not for geo fencing. I would even suggest that the geo fencing st… --- ## [New app testing suggestion](https://community.ultraloq.com/t/new-app-testing-suggestion/4818)
**Author:** [@Graves](https://community.ultraloq.com/u/Graves)\ **Replies:** 1\ **Last updated:** [November 4, 2022, 3:46am UTC](https://community.ultraloq.com/t/new-app-testing-suggestion/4818 "2022-11-04T03:46:00Z")
Testing the new app on iOS, love the streamlined improvements on main screen. I was updating the label for my “default address” to something more personal. However, I think there is one tap too many involved. Think the… --- ## [U-tec App Invitation: Click to download the latest App File Type Not Supported](https://community.ultraloq.com/t/u-tec-app-invitation-click-to-download-the-latest-app-file-type-not-supported/4791)
**Author:** [@Cyr](https://community.ultraloq.com/u/Cyr)\ **Replies:** 1\ **Last updated:** [November 3, 2022, 6:37am UTC](https://community.ultraloq.com/t/u-tec-app-invitation-click-to-download-the-latest-app-file-type-not-supported/4791 "2022-11-03T06:37:55Z")
I tried to download the apk file to my Samsung Galaxy S21+ 5G phone and keep getting "This file type is unsupported. Any suggestions? --- ## [How to Download Beta Version App for Testing](https://community.ultraloq.com/t/how-to-download-beta-version-app-for-testing/2296)
**Author:** [@Frank](https://community.ultraloq.com/u/Frank)\ **Replies:** 3\ **Last updated:** [October 22, 2022, 8:52am UTC](https://community.ultraloq.com/t/how-to-download-beta-version-app-for-testing/2296 "2022-10-22T08:52:45Z")
Here is the instructions of how to download beta version App: For IOS : First Step: Search and install “Test Flight” App in Apple Store； Second Step: Once Test Flight is installed successfully, open the following li… --- ## [Unable to update lock](https://community.ultraloq.com/t/unable-to-update-lock/4393)
**Author:** [@Max99](https://community.ultraloq.com/u/Max99)\ **Replies:** 1\ **Last updated:** [September 12, 2022, 4:14am UTC](https://community.ultraloq.com/t/unable-to-update-lock/4393 "2022-09-12T04:14:11Z")
I am having issues upgrading my lock to my U-Bolt Pro Wifi lock from firmware 1.21.0023 to 1.22.0023. I haven’t been able to update it for while. I have tried to factory reset the lock, but that did not resolve my issu… --- ## [We are Recruiting for U-tec Beta Group(Long Term Effective) ✳](https://community.ultraloq.com/t/we-are-recruiting-for-u-tec-beta-group-long-term-effective/2429)
**Author:** [@Frank](https://community.ultraloq.com/u/Frank)\ **Replies:** 70\ **Last updated:** [September 10, 2022, 3:47am UTC](https://community.ultraloq.com/t/we-are-recruiting-for-u-tec-beta-group-long-term-effective/2429 "2022-09-10T03:47:22Z")
We are recruiting long-term beta testing users for all kinds of future testing program. When a new testing is beginning, only this beta group will receive invitations from U-tec. We will select qualified and availabl… --- ## [Auto Unlock - Not Working](https://community.ultraloq.com/t/auto-unlock-not-working/4280)
**Author:** [@Ballard](https://community.ultraloq.com/u/Ballard)\ **Replies:** 3\ **Last updated:** [September 6, 2022, 6:27pm UTC](https://community.ultraloq.com/t/auto-unlock-not-working/4280 "2022-09-06T18:27:45Z")
I am part of the beta test app, but a few things that would be great if they could be addressed. The auto unlock feature - this rarely works. I have the map set for location on the map, and the geo fence to 1000 meters,… --- ## [U-Bolt Pro WiFi installation experience](https://community.ultraloq.com/t/u-bolt-pro-wifi-installation-experience/3368)
**Author:** [@Short\_Round](https://community.ultraloq.com/u/Short_Round)\ **Replies:** 15\ **Last updated:** [August 22, 2022, 10:35pm UTC](https://community.ultraloq.com/t/u-bolt-pro-wifi-installation-experience/3368 "2022-08-22T22:35:00Z")
Received the test unit today and thought I’d share my experience. Installation -installed TestFlight and the U-tec invite to get the test version of the U-tec app -scanned the QR code in the booklet to walk through th… --- ## [New U-Bolt WiFi Lock Testing Guide](https://community.ultraloq.com/t/new-u-bolt-wifi-lock-testing-guide/2306)
**Author:** [@Frank](https://community.ultraloq.com/u/Frank)\ **Replies:** 25\ **Last updated:** [August 22, 2022, 12:17am UTC](https://community.ultraloq.com/t/new-u-bolt-wifi-lock-testing-guide/2306 "2022-08-22T00:17:48Z")
Dear Testers， Welcome aboard, please install and start the testing as soon as you receive the lock. Installation and Setup 1.Install the lock according to the user manual or online support video. Please use the new ba… --- ## [Unit No longer working (bricked)](https://community.ultraloq.com/t/unit-no-longer-working-bricked/4147)
**Author:** [@CyberHell](https://community.ultraloq.com/u/CyberHell)\ **Replies:** 1\ **Last updated:** [August 14, 2022, 10:04am UTC](https://community.ultraloq.com/t/unit-no-longer-working-bricked/4147 "2022-08-14T10:04:48Z")
I’m currently on Beta app ver. 1.8.0 beta 23 on android. I was able to get the new firmware to install (however not the bluetooth firmware) last week i started to get the low battory warning (my non-beta test verison i … [Next page](https://community.ultraloq.com/tag/beta/38.md?match_all_tags=true&page=1&tags%5B%5D=beta)