Bumping this thread because I’m appalled by the responses from U-Tec regarding Alexa functionality. I have tried everything, including ensuring the bridge was receiving a strong 2.4ghz signal, Alexa refuses to work with this lock a majority of the time. Fix your Alexa Skill guys!!! Please!
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@Crofton We have created a ticket#227605 for you. Please check your e-mail for detailed reply.
Alexa won’t enable skill
We have fixed this bug on our server. Please link your U home account with Alexa again. It should work well now.
The app is working now