|
Can't connect to lock remotely
|
|
61
|
6299
|
November 11, 2026
|
|
Door Sensor does not work constantly
|
|
5
|
1538
|
November 10, 2026
|
|
U bolt pro notifications stopped working suddenly
|
|
0
|
12
|
November 8, 2026
|
|
Notice Server Malfunction
|
|
5
|
165
|
November 5, 2026
|
|
U-tec app does not send notification to new iphone
|
|
7
|
692
|
November 2, 2026
|
|
Laughably poor customer service - defective lock
|
|
5
|
44
|
November 1, 2026
|
|
Minimum brightness (low-end trim) setting for Smart Dimmer Switch
|
|
0
|
18
|
October 29, 2026
|
|
Latch 5 won't lock
|
|
11
|
420
|
October 26, 2026
|
|
Ultraloq 3 handes aren't working, only open when handle is turned up or on either extreme
|
|
0
|
11
|
October 25, 2026
|
|
U bolt pro beeping non stop
|
|
0
|
16
|
October 24, 2026
|
|
Ultraloq Pro, bridge refuses to pair
|
|
0
|
17
|
October 22, 2026
|
|
LATCH 5 Battery Life Terrible
|
|
0
|
42
|
October 14, 2026
|
|
Extremely short battery life
|
|
12
|
2049
|
October 12, 2026
|
|
Ubolt Pro and Pro wifi - 3 dead and 1 finger print reader that beeps ALL DAY/NIGHT LONG
|
|
0
|
34
|
October 7, 2026
|
|
Unreliable U-Bolt Pro locking with Wifi Bridge
|
|
151
|
5104
|
October 5, 2026
|
|
Fingerprint scanner not working any more
|
|
177
|
20646
|
October 5, 2026
|
|
Moved into new house, can’t contact previous owner to approve transfer of account
|
|
27
|
1120
|
October 4, 2026
|
|
App says to update the firmware but when I try, it always fails
|
|
39
|
2073
|
October 1, 2026
|
|
WiFi and matter set up on two different phones
|
|
0
|
21
|
September 28, 2026
|
|
Help Ticket Error Message
|
|
1
|
49
|
September 25, 2026
|
|
ULTRALOQ U-Bolt Pro WiFi - motor won't disengage, extremely hard to unlock door
|
|
8
|
349
|
September 24, 2026
|
|
Ultraloq stops responding... AGAIN
|
|
0
|
41
|
September 19, 2026
|
|
Normal User code still works after deleting them
|
|
0
|
15
|
September 14, 2026
|
|
Can someone explain the auto unlock settings page?
|
|
3
|
65
|
September 13, 2026
|
|
U-loq Automatic Reconnect After WIFI Outage
|
|
0
|
64
|
September 11, 2026
|
|
Latch 5 - fingerprint and NFC without app requirement
|
|
0
|
38
|
September 10, 2026
|
|
Anyone else having issues with Smartthings integration?
|
|
4
|
234
|
September 8, 2026
|
|
Help Needed – Damaged Cable Connector on New ULTRALOQ Bolt NFC WiFi – Connector Type & Wire Pin Order
|
|
0
|
21
|
September 6, 2026
|
|
UL3 mechanical issue with latch
|
|
16
|
1979
|
September 6, 2026
|
|
Auto unlock settings screen
|
|
0
|
39
|
September 5, 2026
|
