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Laughably poor customer service - defective lock
|
|
4
|
26
|
October 25, 2026
|
|
Ultraloq 3 handes aren't working, only open when handle is turned up or on either extreme
|
|
0
|
3
|
October 25, 2026
|
|
U bolt pro beeping non stop
|
|
0
|
6
|
October 24, 2026
|
|
Ultraloq Pro, bridge refuses to pair
|
|
0
|
3
|
October 22, 2026
|
|
LATCH 5 Battery Life Terrible
|
|
0
|
24
|
October 14, 2026
|
|
Extremely short battery life
|
|
12
|
2016
|
October 12, 2026
|
|
Ubolt Pro and Pro wifi - 3 dead and 1 finger print reader that beeps ALL DAY/NIGHT LONG
|
|
0
|
28
|
October 7, 2026
|
|
Unreliable U-Bolt Pro locking with Wifi Bridge
|
|
151
|
4803
|
October 5, 2026
|
|
Fingerprint scanner not working any more
|
|
177
|
20250
|
October 5, 2026
|
|
Moved into new house, can’t contact previous owner to approve transfer of account
|
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27
|
1059
|
October 4, 2026
|
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App says to update the firmware but when I try, it always fails
|
|
39
|
1972
|
October 1, 2026
|
|
WiFi and matter set up on two different phones
|
|
0
|
19
|
September 28, 2026
|
|
Help Ticket Error Message
|
|
1
|
39
|
September 25, 2026
|
|
ULTRALOQ U-Bolt Pro WiFi - motor won't disengage, extremely hard to unlock door
|
|
8
|
330
|
September 24, 2026
|
|
Ultraloq stops responding... AGAIN
|
|
0
|
36
|
September 19, 2026
|
|
3 Year Life Expectancy
|
|
10
|
371
|
September 17, 2026
|
|
What is the lifetime warranty on mechanical part that you no longer producing the lock?
|
|
5
|
167
|
September 16, 2026
|
|
Normal User code still works after deleting them
|
|
0
|
13
|
September 14, 2026
|
|
Can someone explain the auto unlock settings page?
|
|
3
|
55
|
September 13, 2026
|
|
U-loq Automatic Reconnect After WIFI Outage
|
|
0
|
53
|
September 11, 2026
|
|
Latch 5 - fingerprint and NFC without app requirement
|
|
0
|
36
|
September 10, 2026
|
|
Anyone else having issues with Smartthings integration?
|
|
4
|
224
|
September 8, 2026
|
|
Help Needed – Damaged Cable Connector on New ULTRALOQ Bolt NFC WiFi – Connector Type & Wire Pin Order
|
|
0
|
18
|
September 6, 2026
|
|
UL3 mechanical issue with latch
|
|
16
|
1946
|
September 6, 2026
|
|
Auto unlock settings screen
|
|
0
|
37
|
September 5, 2026
|
|
NON STOP UNLOCK FAILURE
|
|
4
|
110
|
September 3, 2026
|
|
Will Bolt NFC work with a WiFi bridge?
|
|
3
|
87
|
August 30, 2026
|
|
Is long term Alexa integration reliability possible?
|
|
1
|
27
|
August 27, 2026
|
|
Not auto-locking despite option is turned on
|
|
6
|
258
|
August 26, 2026
|
|
API-based integration with Lock Management Tools for Short-Term Rentals
|
|
1
|
86
|
August 25, 2026
|
