Hi, I recently purchased two Latch 5 NFC and Five Ultraloq Bolt Wifi and when I trying adding my locks I keep getting server malfunction.
Hi! I recently purchased an Ultraloq Bolt Fingerprint WiFi and I having the same issue. I’m getting an error message “Server malfunction” when trying to assign the deadbolt with a room using the Xthings app on Android
I bought two Latch 5 NFC and five Bolt Wifi and having the same issue, strangely I have my old lock added and it works fine. Only when I try to assign it a room, I get server malfunction which means there is something on ultraloq backend that is giving this error.