Auto Unlock Relocks too quickly

The auto unlock feature correctly detects when I leave the area and come back (Wifi pro with door sensor)

The problem is that it often relocks before I get to the door. I do have my auto lock set to 10 sec because I when I leave I want to hear it lock before I get too far from the door. It seems that when there is an auto unlock I should be able to set a longer relock interval or be able to disable the re-lock.

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@Kevin9 ticket 98309 created for you, please check your email. :slightly_smiling_face:

Hi mine does the same.

I have it set for 5 minute relock but on return home it relock in seconds before I get out of the car sometimes.

Did you get a solution? Ubolt pro with wifi bridge.

Hi, we have replied to you in the ticket #515598, and please check your email inbox later.

I’m having the same problem. I have the lock set to automatically unlock whenever I come back home, but it always locks right before I get to my door.

@Allen2 Hi there, we have contacted you in ticket #540310. Please kindly check your email. Thanks!