My UltraLoq is Locking & Unlocking Itself After I Do Either Manually!

When I am trying to leave & lock the front door my lock is unlocking itself about a minute or two after I have locked it!!!

Then when I get home & open it after several times with the fingerprint before I can get into the house it has relocked the lock leaving the throw out so it bounces off of the frame when I try to close the door!

Is there a solution to this? Or is my lock worn out after only a couple of years? Could this be in an Update because it worked well for quite some time.

But now it’s freaking me out because I don’t know if my husband me is still locked after I leave home or when I go to bed & I’m a 72 year old Elder living alone!!!

@Ed15 Hi there, we have contacted you in ticket #528411, please kindly check your email. Thanks!

1 Like