device was connecting with iPhone and now is not connecting to iPhone.
I have replaced the batteries in both handles and reset my iPhone
Anyone have a solution
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Hi Mike,
We have transferred the problem to our support team via ticket number 88251, and they will follow up with you directly.
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Anyone has updates
Happen to my UL1, apps on iPhone via Bluetooth can’t unlock the door, you tab locked, Lock icon shows remain locked, and so the door.
This happened to my phone first, then my wife’s phone
I am also having this problem. My Bluetooth connects to my headphone, car, and other Apple products. The phone will NOT connect with my lock anymore. Does anyone have any fixes that have worked?
@Jay3 Hi Jay, we have contacted you in ticket #568037, please kindly check your email. Thanks!