Using OpenAPI I don't have the bolt locking or unlocking

I submitted a ticket but have yet to hear from them with a solution. I am trying to use the OpenAPI to integrate my WordPress VikBooking App to the lock. I developed a test page in WordPress with php that simply tries to lock and unlock the Smart lock bolt. The OpenAPI replies with a success response but the dead bolt doesn’t move. Any suggestions? How do I find the Device ID? I tried both the Bluetooth MAC and Wi-Fi MAC as well as serial number. Btw Using the Ultraloq-F-Bolt-Matter latest firmware and XThings App version 3.5.7.1