Shop
Discovery
Tap to Unlock
Touch to Unlock
Hands Free to Unlock
10th Anniversary
Works With
Xthings Home
Matter
Aliro
Apple Home
Amazon Alexa
Google Home
Samsung SmartThings
Z-Wave
IFTTT
Cloud Platform
Program
Creator Program
Partner Program
Support
Shop
Discovery
Tap to Unlock
Touch to Unlock
Hands Free to Unlock
10th Anniversary
Works With
Xthings Home
Matter
Aliro
Apple Home
Amazon Alexa
Google Home
Samsung SmartThings
Z-Wave
IFTTT
Cloud Platform
Program
Creator Program
Partner Program
Support
ULTRALOQ Community
Purchased a new home with lock, can't use it after contacting ultraloq over a month ago
Wishlist
Malcolm1
June 3, 2026, 1:49am
1
The previous owner can’t be contacted. Give me access to my lock
Related topics
Topic
Replies
Views
Activity
Help I can't use the app after contacting you a month ago, no support is being provided
Xthings Home App
0
32
June 3, 2026
Moved into new house, can’t contact previous owner to approve transfer of account
ULTRALOQ Smart Lock
27
1032
October 4, 2026
Bought a new home and previous owner already reset
ULTRALOQ Smart Lock
smart-lock
2
300
June 3, 2026
Moved into new house and can't connect/reset to previously installed ultraloq pro. Can't contact previous owners. Help!
ULTRALOQ Smart Lock
smart-lock
8
321
August 21, 2026
Too much sh*t on this app now
ULTRALOQ Smart Lock
1
77
May 8, 2026